VM Production System Specialist II
The posted compensation range of $33.53 - $48.63 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
In 2020 united in a fierce commitment to deliver the highest quality care and exceptional patient experience Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care including 11 hospitals and nearly 5000 physicians and providers. Together we are empowered to make an even greater impact on the health and well-being of our communities.
Responsibilities
This job is responsible for providing technical expertise and professional support for the Virginia Mason Production System (VMPS) implementation and ongoing program(s) focused on improving healthcare operations through the application of VMFS/Lean concepts. An incumbent works in partnership with business units, Kaizen Promotion Office (KPO) leaders and staff to develop and apply approved VMPS/Lean methods and assure adherence to the standards and practices of VMPS/Lean concepts and thinking. An incumbent makes decisions, in conjunction with KPO leaders/staff regarding the design and guidance of VMPS improvement projects, resolution of day-to-day improvement project issues, advising on prioritization of improvement projects and evaluating project results. Work focuses on point (process or unit-based) and line (cross-functional) improvements and relationships with all levels of staff, clinicians and leadership to influence sustainable improvement across the organization and requires the ability to influence positive outcomes through trusted partnerships and positive consultative relations.
Work includes: 1) serving as an organizational resource for VMPS training/facilitation, including related presentation, education, counseling and coaching activities; 2) facilitating unit-based and cross-departmental improvement activities (e.g. target setting, kaizen events, staff idea generation) as directed by KPO leadership and in collaboration with operational teams; 3) recommending best courses of action related to data collection plans, sequence of kaizen activities, target setting for improvement work and 4) problem-solving, troubleshooting and appropriate escalation of issue to higher-level management per established procedures. An incumbent also provides independent leadership in regard to improvement events with varying levels of complexity that involve confirming project scope, studying processes/workflow, analyzing complex data, identifying potential barriers and facilitating idea generation, innovation and related testing/implementing of same.
This job differs from the VMPS Specialist I level by facilitating more complex initiatives/projects and greater responsibility and independence with mid-level activities (e.g. RPIWs, Innovation Events, departmental kaizen plans, stewardship of organization-wide VMPS initiatives, etc.).
Key contacts are generally with VMPS, KPO and/or VMFH leadership, steering committees and multiple cross-functional or cross-organizational teams where diplomacy, sensitivity, conflict resolution and consensus-building skills are required. Also requires the ability to exert influence without direct authority with participating leaders and teams. An incumbent utilizes considerable knowledge of the VMPS/Lean arsenal of problem-solving processes, tools and methodologies, as well as knowledge of the organization’s mission/quality needs and the healthcare industry in general, to consult effectively on large-scale strategic initiatives/projects, to recognize important synergies and produce tangible breakthroughs in performance.
Qualifications
- Bachelor’s degree in a discipline related to the requirements of the position, and 1 to 3 years’ of related quality/process improvement work experience that would demonstrate attainment of the requisite job knowledge/skills, including a minimum of two years providing consulting services utilizing Lean methodologies in a large organizational setting.
- Work experience in leading/facilitating progressively more complex projects/initiatives and influencing change outside the scope of direct accountability is required.
- Or any equivalent combination of education and experience which provides the required knowledge, skills and abilities to perform the essential functions of the position.
Preferred:
Master’s degree in a discipline related to the requirements of the position.
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
Apply
Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.
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Equal Opportunity
CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].
CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.