Care Coordinator RN

Founded as a faith-based hospital in 1931 by the Sisters of Charity of the Incarnate Word Dignity Health – St. Bernardine Medical Center is a 342-bed acute care nonprofit hospital located in San Bernardino California. The hospital offers a full complement of services including the Inland Empire Heart and Vascular Institute an award-winning orthopedics program surgical weight loss and is an official Neurovascular Stroke Center as designated by ICEMA. The hospital shares a legacy of humankindness with Dignity Health one of the nation’s five largest health care systems. Visit here https://www.dignityhealth.org/socal/locations/stbernardinemedical for more information.

One Community. One Mission. One California 

The RN Care Coordinator is responsible for overseeing the progression of care and discharge planning for identified patients requiring these services. The RN Care Coordinator performs this role to meet the individual's health needs while promoting quality of care cost effective outcomes and by following hospital policies standards of practice and Federal and State regulations. The position’s emphasis will be on care coordination communication and collaboration with utilization management nursing physicians ancillary departments insurers and post acute service providers to progress the care toward optimal outcomes at the appropriate level of care. The RN Care Coordinator advocates for the patient and family by identifying valuing and addressing patient choice spiritual needs cultural language and socioeconomic barriers to care transitions. In addition the RN Care Coordinator strives to enhance the patient experience.

• Minimum two (2) years of acute hospital clinical experience or a Masters degree in Case Management or Nursing field in lieu of 1 year experience.
• California RN license
• AHA BLS card
• Ability to pass annual Inter-rater reliability test for Utilization Review product(s) used.
• Able to apply clinical guidelines to ensure progression of care.
• Must have critical thinking and problem-solving skills.
• Collaborate effectively with multiple stakeholders
• Professional communication skills.
• Understand how utilization management and case management programs integrate.
• Ability to work as a team player and assist other members of the team where needed. 
• Thrive in a fast paced self-directed environment.
• Knowledge of CMS standards and requirements.
• Proficient in prioritizing work and delegating where indicated.
• Highly organized with excellent time management skills.
• Excellent customer service and presentation skills are a must Strong interpersonal and written communication skills are essential Demonstrated ability to apply analytical and problem solving skills Demonstrated ability to manage multiple tasks or projects

Preferred

• Graduate of an accredited school of nursing (Bachelor's Degree in Nursing (BSN)) or related healthcare field.
• At least five (5) years of nursing experience.

• Certified Case Manager (CCM) Accredited Case Manager (ACM-RN) or UM Certification preferred

• Knowledge of managed care and payer environment preferred.