Region Manager Laboratory Quality Assurance

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Region Manager for Laboratory Quality Assurance

Location: Central Region (Must live in AZ, NV, NE, IA, ND, MN)

Responsible for the overall quality management program for all clinical and anatomic pathology laboratories in the Central region. Directs all elements of the quality program to include ensuring the highest standards of quality, safety, and regulatory readiness across all laboratories in the region. Directs a team of quality coordinators and supports all laboratory directors and managers on establishing and adhering to quality standards.

• Leading the charge in regulatory preparedness:  Guiding our laboratories to meet all applicable standards and regulations, including coordinating and conducting mock inspections as needed.
• Championing quality and safety:  Collaborating with the System Lab Service Line to standardize quality and safety practices across the region, ensuring a consistent and exceptional experience for our patients.

Essential Key Job Responsibilities:

• Empower our teams:  Actively supervise and mentor QA coordinators in the market and facilities, fostering a culture of quality and safety excellence. Supports and equips laboratory directors and managers to accomplish quality management program expectations and standards. 
• Drive continuous improvement:  Monitor and guide the enhancement of Key Performance Indicators (KPIs) in the region, collaborating with the System QA Manager on the Lab Dashboard to identify areas for growth.
• Stay ahead of the curve:  Maintain a deep understanding of all regulatory and accreditation standards for clinical and pathology laboratories, ensuring compliance across the region. You will work closely with the System Laboratory Compliance Officer to achieve this.
• Ensure competency and training:  Guarantee that all competency and training efforts meet CLIA standards, are meticulously documented, and are readily available for inspection.
• Report and advocate:  Provide quarterly updates to the System Laboratory Service Line on the quality, safety, and regulatory readiness levels of laboratories within the region.
• Implement best practices:  Lead the implementation of laboratory policies and procedures, ensuring alignment with national standards and regulatory agency guidelines.
• Collaborate and contribute:  Actively participate in the System Laboratory Quality Workgroup, sharing your expertise and contributing to the overall success of our laboratory services.
• Demonstrate fiscal responsibility:  Promote efficient utilization of laboratory testing, labor, and other resources, aligning with the role's responsibilities.
• Live our values:  Serve as a role model for our CommonSpirit Health values and mission, inspiring others to embrace our commitment to compassionate, inclusive, and high-quality care.
• Contribute to the broader team:  Participate in other national and divisional laboratory efforts as needed, supporting the advancement of laboratory services across CommonSpirit Health.  

Minimum Experience:

• Ten (10) years of  laboratory experience, including three-five (3-5) years of quality improvement experience.

Minimum Education:

• Bachelor’s Degree in Medical Technology or equivalent. 

Licensure and Certifications Required:

• State License - Nevada CLS:NV or GS:NV.
• MT or CLS or MLS certification required, ASCP or equivalent.

Minimum Knowledge, Skills, Abilities and Training:

• Job duties require considerable knowledge of the specialized principles and practices related to laboratory technical skills in respective area. 
• Skilled in Google management suite of tools.
• Extensive knowledge in state and federal regulations is needed to ensure ongoing compliance.

We offer great benefits to support you and your family, including:

• Medical/Dental/Vision Insurance (no premium option for employee benefits)
• Flexible spending accounts
• Matching 401(k) retirement program
• Fully Funded Pension Plan
• Paid Time Off (PTO)
• Tuition Reimbursement
• Mental Health Benefit
• Employee Life Insurance
• Eligible for annual incentive pay based on company performance
• Relocation assistance if applicable
• Dignity Health now offers an Education Benefit program for benefit-eligible employees in Arizona. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. Advanced Practice Providers and Faculty Physicians can receive up to $90,000 if full-time and hired within a year of completing their residency or fellowship. Part-time providers can receive up to $45,000. Join our team at Dignity Health to take advantage of this amazing opportunity!