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Patient Ambassador

CHI St Vincent Health Little Rock, Arkansas
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The posted compensation range of $15.15 - $20.84 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-391899 Employment Type Full Time Department Surgery Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday; 8am - 4pm Remote No Category Patient Care Services (Non-RN)
Overview

As a Patient Ambassador at CHI St Vincent, you are often the first person that our patients and guests see when they walk through our doors. Your welcoming smile and calming presence puts our guests at ease. Visits to the hospital can sometimes be stressful, but you understand that each person deserves your kindness and careful attention. You are an excellent communicator with strong emotional intelligence. You are the eyes and ears of our healthcare teams and you are often on the front lines of Information sharing. In this role, you are often the conduit between our patients, their families, and our care teams.

About Us: 

CHI St Vincent Infirmary is a 600 bed faith-based, non-profit, acute care facility providing quality health care to patients and communities from all over the State of Arkansas. Our level II trauma center is a regional referral center for cardiology, trauma, behavioral health, cancer care, neurosciences, and other specialties. We have been consistently named by US News & World Report as one of the State’s best hospitals, with high performance in heart care, colorectal surgery, and joint replacement. 

If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us. 


Responsibilities

Create a warm, welcoming environment for visitors and guests
Model excellent customer service, interpersonal skills, and professional abilites when interacting with guests
Direct, guide, and sometimes transport patients and visitors to various locations within the hospital Explain hospital practices and protocols
Proactively seek ways to create a positive experience for patients and guests


Qualifications

High school diploma, or GED required
Must excellent communication skills
Computer skills are necessary - Must be able to use a variety of web based programs
Experience in a medical/clinical environment strongly preferred
Associates or Bachelors degree Preferred

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.