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Patient Flow Rep

St Luke's Health Houston, Texas
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The posted compensation range of $18.83 - $25.89 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-368975 Employment Type Full Time Department Patient Placement Hours/Pay Period 80 Shift Varies Weekly Schedule 3pm-3am Remote No Category Nurse Assistant
Overview

Baylor St. Luke’s Medical Center is an 881-bed quaternary care academic medical center that is a joint venture between Baylor College of Medicine and CHI St. Luke’s Health. Located in the Texas Medical Center the hospital is the home of the Texas Heart® Institute a cardiovascular research and education institution founded in 1962 by Denton A. Cooley MD. The hospital was the first facility in Texas and the Southwest designated a Magnet® hospital for Nursing Excellence by the American Nurses Credentialing Center receiving the award five consecutive times. Baylor St. Luke’s also has three community emergency centers offering adult and pediatric care for the Greater Houston area.

Position Summary:

Facilitates internal transfers, and incoming/outgoing transfers; Ensures the transfer laws and the Hospital policies are followed properly on patients requiring emergent medical care and/or bed placement. must also have extensive knowledge of various HMO's, POS's, PPO's, commercial and governmental payers, and be familiar with the Hospital's contract agreements with third party payer agreements.


Responsibilities

Position Responsibilities: 

  • Responsible for collecting demographic and financial information on incoming transfers and completes registration in the hospital system
  • Adhere to Federal/State statutes that govern medical emergency transfers and enforce the time requirements mandated by the State of these transfers
  • Ensure that non-emergent (private pay and/or out-of-network) patients meet the hospital's admitting criteria 
  • Confirm that patients are admitted to the appropriate level of care. Coordinate with Patient Flow Coordinator (PFC) to pre-screen patients prior to transfer 
  • Coordinate transfers with other departments to ensure patients outpatient tests/procedures are scheduled Coordinate with Memorial-Hermann Air Traffic Control all helicopters landing and ensure that the medical staff is on the helipad to meet the helicopter 
  • Responsible for verifying the hospital census and ensure that all patients are being charged the appropriate level of care
  • Ensure the quality of patient admissions to the hospital by obtaining accurate demographic and clinical information in a timely and efficient manner on all patients being bedded. This includes direct admits, intra and inter-hospital transfers, surgery patients, etc. observation, inpatient, and outpatient-in-a-bed status 
  • Monitor Bed Central system to make appropriate bed assignments and authorize or deny all in-house transfer requests to these patients by following the hospital procedures and infection Control guidelines 
  • Check the bed status and patient type and, if necessary, changes the accommodation code or patient type for billing purposes
  • Review reports to ensure that the appropriate room charges are captured as required by federal/State requirements.

Qualifications

Minimum Requirements:

Education and Licensure:

  • High School Diploma/GED

Minimum Skills: 

  • One (1) years of experience

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.