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Security Dispatcher

St Joseph Hospital & Medical Center Phoenix, Arizona
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The posted compensation range of $18.83 - $25.89 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-387234 Employment Type Full Time Department Security Hours/Pay Period 80 Shift Day Weekly Schedule Sun-Tues(7:00am - 7:00pm) Wed (7:00am - 11:00am) Remote No Category Safety and Security
Overview

Hello humankindness

St. Joseph's Hospital and Medical Center is a 571 bed non-profit facility providing quality health care to patients and communities in and around Phoenix, Arizona. We are part of CommonSpirit Health which operates 139 hospitals and more than 1,000 care sites across 21 states, making our services accessible to nearly 1 in 4 U.S. residents.

If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us. 

For the health of our community ... we are proud to be a tobacco-free campus.


Responsibilities

The Hospital Security Dispatcher plays a critical role in maintaining the safety and security of the hospital premises and its occupants. They are responsible for promptly responding to emergencies, security incidents, and requests for assistance. The dispatcher coordinates communication between security personnel, medical staff, and external emergency services to ensure swift and effective response to incidents.

The Hospital Security Dispatcher must possess strong communication skills to effectively relay information to security personnel and other relevant parties during emergencies. They should be proficient in using radio communication systems and computer-aided dispatch (CAD) software. Attention to detail and the ability to remain calm under pressure are essential for success in this role

  • Coordinates and organizes Lost and Found.
  • Maintains records and ensures compliance with applicable regulatory agency.
  • Coordinates with Risk Services and Floor Managers to identify Lost and Found belongings, as well as process the reimbursement request.
  • Assists in the preparation of materials and miscellaneous documents specific to program.
  • Orders and manages supplies for department.
  • Answers phones and responds to inquiries and appropriately routes requests.
  • Lead contact for Access Control inquiries and reports.
  • Creates and maintains Access Levels for the DSX System.
  • Maintains databases for department or function.
  • Inputs information, runs reports, collects, records, queries and analyzes data.
  • Recommends and develops processes and procedures to improve efficiency.
  • Writes desktop procedures and assists in training others.
  • All other duties assigned.
Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000.

Qualifications
Minimum: 
  • Two years experience in Security
  • Associate's Degree

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.