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EMS Dispatcher

CHI Health Good Samaritan Kearney, Nebraska
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The posted compensation range of $15.49 - $21.30 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-378442 Employment Type PRN Department Emergency Services Hours/Pay Period 0 Shift Varies Weekly Schedule 48 hours in 6 week period; rotating holidays Remote No Category Administrative and Clerical
Overview

Your time at work should be fulfilling. Rewarding. Inspiring. That’s what you’ll find when you join one of our non-profit CHI facilities across the nation. You’ll find challenging, rewarding work every day alongside people who have as much compassion as you. Join us and together we’ll create healthier, stronger communities.   What sets us apart from other healthcare organizations? How much time do you have? In short, it all starts with our current employees. They believe in living our mission to provide compassion to everyone. We, in turn, believe that growing and supporting our people allows us to deliver a higher degree of quality care to our patients. Commonspirit Health advocates for all who live in the communities we serve, especially the most vulnerable. Choose an organization who will champion your talents and nurture your career. Choose CHI!

About Us:  CHI Health is part of a non-profit health system consisting of 28 hospitals providing quality health care to patients and communities throughout the state of Nebraska. We are part of CommonSpirit Health which operates 139 hospitals and more than 1,000 care sites across 21 states, making our services accessible to nearly 1 in 4 U.S. residents. If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us.


Responsibilities

The Flight Dispatcher will work in a fast paced environment, working both individually and in a team environment to receive and coordinate both emergent and non-emergent telephone and radio requests for patient transports via air and ground ambulance.  This exciting position will allow you to work closely with flight clinicians, pilots, mechanics, and administrators to ensure our patients are flown to their destination in a safe and timely manner.

  1. Performs emergency dispatching of AirCare Air Ambulances & Ground Ambulances
  2. Compiles, organizes, and processes information for the department from radio, phones and verbal communication.
  3. Monitors and records incoming and outgoing phone calls on the Emergency Services toll-free hotline for quality assurance purposes.
  4. Types,  files,  audits, copies, maintains and monitors department records.
  5. Provides department service to patients, family members, physicians, nursing and EMS personnel both in and out of the Health Systems.
  6. Performs value-added activities that result in positive financial performance and customer satisfaction.
  7. Performs other related duties as assigned or requested.

Qualifications
  • High School Diploma
  • Must have ability to perform general clerical and receptionist  duties and carry out routine tasks accurately, following written and verbal instructions.
  • Ability to concentrate and pay close attention to detail.
  • Must be able to prioritize multiple job duties and take appropriate action when critical situations arise.
  • Keyboarding skills required.
  • Ability to see and hear in order to perform duties.
  • Must possess interpersonal skills to effectively work with employees, visitors and guests.
  • Ability to prioritize and organize work.
  • Medical terminology preferred.
  • EMT or Dispatch certifications preferred.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.