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Mkt. Manager, Physician Enterprise Marketing

St Luke's Health Houston, Texas
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The posted compensation range of $38.81 - $56.28 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-380500 Employment Type Full Time Department Brand Marketing Hours/Pay Period 80 Shift Day Weekly Schedule Mon - Fri Remote No Category Marketing and Communications
Overview

Baylor St. Luke’s Medical Center is an 881-bed quaternary care academic medical center that is a joint venture between Baylor College of Medicine and CHI St. Luke’s Health. Located in the Texas Medical Center the hospital is the home of the Texas Heart® Institute a cardiovascular research and education institution founded in 1962 by Denton A. Cooley MD. The hospital was the first facility in Texas and the Southwest designated a Magnet® hospital for Nursing Excellence by the American Nurses Credentialing Center receiving the award five consecutive times. Baylor St. Luke’s also has three community emergency centers offering adult and pediatric care for the Greater Houston area.

This position will serve as a dynamic, passionate, and skilled Marketing Manager to join the Houston Market as part of the broader South Region team. This role will be reporting to the Market Director and will be instrumental in shaping and executing marketing strategies within the market. The Marketing Manager provides leadership and support for marketing efforts in support of clinics, facilities and services within the Houston market. The role works in coordination and under the direction and alignment with the region and system marketing & communications leadership teams respectively.

This Market Manager will support our Physician Enterprise across our Texas markets. 


Responsibilities
  1. Manages  a broad range of marketing needs throughout the market, including marketing, growth and engagement programs for the market.
  2. Manages the annual marketing strategies, aligned with local market priorities and goals. 
  3. Develops, implements, and monitors comprehensive marketing strategies that align with the goals and strategies within the respective market, the broader region and the enterprise as a whole.
  4. Maintains detailed annual budgets reconciliation and tracking reports for marketing spends. 
  5. Tracks marketing performance metrics and makes data-driven decisions to improve and optimize strategies.
  6. Works in association with a cross-functional market-based team of marketing & communications  managers and specialists.  
  7. Utilizes data analytics and insights to personalize marketing and engagement efforts while enhancing the consumer and patient experience.
  8. Manages the deployment of service line campaigns throughout the region and across various channels, including broadcast, digital, social media, print and direct marketing.
  9. Supports the development of marketing collateral, advertising campaigns, and digital marketing initiatives in coordination with market and region leaders.
  10. Develops and implements strategies to engage and support  referring physicians and healthcare professionals 
  11. Develops and implements community outreach programs and initiatives to raise awareness of the healthcare system's service lines.
  12. Provides regular reports and analysis to senior leadership and service line leaders.
  13. Develops and manages the marketing budget for service line marketing initiatives, tracking performance and ensuring efficient allocation of resources and monitors marketing expenses.
  14. Coordinates with other departments to ensure alignment between marketing strategies and market objectives.
  15. Collaborates with the Region and system marketing and communication teams to ensure consistency in communications, marketing, and branding efforts.

Qualifications

Required Education & Experience:

  • Bachelor’s degree in Marketing, Communications, Business, or related field. 
  • Minimum of 6 years of experience in marketing and/or communications roles, preferably within the healthcare industry.
  • Proven track record of success in developing and implementing strategic marketing and communications plans, including reputation management strategies.

Required Minimum Knowledge, Skills, Abilities & Training:

  • Strong understanding of healthcare, marketing and communications  trends, regulations, and best practices.
  • Strong strategic thinking and problem-solving abilities.
  • Excellent written and verbal communication skills, with the ability to effectively communicate complex information to various audiences.
  • Excellent presentation skills. 
  • Ability to work collaboratively with cross-functional teams and senior executives.
  • Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines.
  • Excellent interpersonal skills. 
  • Collaborative work style.
  • Ability to work in a large geographically diverse system.

#LI-CHI

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.