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Staffing Coordinator

VMFH Division Support Services Gig Harbor, Washington
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The posted compensation range of $23.87 - $32.82 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-396714 Employment Type Part Time Department Telecommunications Hours/Pay Period 70 Shift Day Weekly Schedule 4am to 230pm some weekdays every other weekend Remote No Category Administrative and Clerical
Overview

In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers. Together, we are empowered to make an even greater impact on the health and well-being of our communities.

CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!


Responsibilities

Do you enjoy helping people and have a knack for staying calm under pressure? Franciscan Health System is looking for compassionate and efficient individuals to join our Contact Center team!

Make a real difference every day. As a Contact Center Representative, you'll be the first point of contact for patients, visitors, physicians, and staff across all our hospital campuses. You'll handle a wide range of calls, from routine inquiries to urgent situations, providing critical support and ensuring everyone receives prompt and helpful assistance. This is more than just answering phones; you'll be a vital link in our healthcare system.

Here's what you'll do:

  • Answer inbound calls with professionalism and empathy, following established procedures.
  • Respond quickly and effectively to critical codes and alarms, taking appropriate action.
  • Maintain accurate databases and report any technical issues.
  • Uphold the highest standards of confidentiality.
  • Work collaboratively with a supportive team.


Qualifications

What we offer:

  • Meaningful work: Directly impact the patient and staff experience within a respected healthcare system.
  • Growth potential: Develop valuable skills and advance your career within Franciscan Health System.
  • Supportive team: Work alongside dedicated colleagues in a positive and collaborative environment.
  • Competitive compensation and benefits: We value our employees and offer a comprehensive benefits package.

Limited experience? No problem! While six months of call center experience is preferred, we value strong communication skills, a positive attitude, and a commitment to providing excellent service.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.