Certified Medical Assist Lead

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Under the direction of the Practice Manager and health care provider, the Medical Assistant Lead takes a leadership role in the department, acting as a trainer, resource and mentor for other Medical Assistants and staff. Accurately preforms preliminary physical tests such as:  measures blood pressure, records weight, temperature, pulse and respirations and other measures as directed by established clinical protocols. Involves extensive interaction with diverse populations including patients, family members and all members of the healthcare team.

• Direct and guide back office staff in monitoring and expediting workflow.

• Handle medical supply inventory, orders, and cost control.

• Perform general patient care by following established standards and procedures.

• Greet and prepare patients for the health care provider.

• Obtain and record vital signs and other appropriate information, such as height, weight, drug allergies, current medications and presenting problem.

• May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis.

• Administer ordered medications via, oral, topical, rectal, otic, ophthalmic, and/or inhaled.

• Administer vaccines via oral, topically, by injection, and/or nasal administration.

• Schedule patients for diagnostic testing and follows up to ensure completion of testing.

• Prepare, clean and sterilize instruments and maintain equipment; keep patient exam rooms clean and orderly; dispose of contaminated items according to protocol.

• Communicate with patient regarding test results and plan of care by phone or mail as directed by physician.

• Formulate and document patient care plans, charts, tests and examination results in the medical record.

• Escalate non-routine issues to the practice manager or physician.

• Work with healthcare provider to facilitate training of new hires and other training initiatives.

• Perform other duties as assigned by practice manager or physician.

Education / Accreditation / Licensure (required & preferred):

• High school diploma or equivalent required. 

• Current/valid Certified Medical Assistant (CMA) certification required or Registered Medical Assistant (RMA) required if applicable. 

• Successfully completed Medication Aide 40-hour course or current/valid Medication Aide certification by state agency required if applicable.  

• May require specialized training such as Non-Certified Radiologic Technician (NCT).

• Basic Life Support (BLS) or Advanced Care Life Support (ACLS) required.

Experience (required and preferred):

• 4 years Medical Assistant experience required.