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NICU Family Advocate

St Joseph Medical Center Tacoma, Washington
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The posted compensation range of $17.93 - $24.66 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-401678 Employment Type Part Time Department Neonatal ICU Hours/Pay Period 16 Shift Day Weekly Schedule 8:00AM - 5:00PM Remote No Category Education and Training Union 5111GEN
Overview

CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.  While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!


Responsibilities

JOB SUMMARY:


This job is responsible for serving as a parent advisor and partner to NICU patients and planning/facilitating performance improvement projects focused on improving newborn care and safety. An incumbent engages with the Vermont Oxford Network (VON) in quality-related work to bring the best practices in the family integrated care model to the NICU. VON is a voluntary collaborative group of health professionals committed to improving the effectiveness and efficiency of medical care for newborn infants and their families through a coordinated program of research, education and quality-improvement projects.

ESSENTIAL JOB FUNCTIONS:

  • Supports NICU quality improvement work to assure families are care partners in line with best practices in improving newborn care and outcomes; reviews educational materials and policies/procedures for consistency with best practices and to assure they are designed to achieve improvement objectives.
  • Reviews daily census and rounds on families that are new to the NICU; completes welcome and introduction activities per the family integrated care policy and focuses on the integration of families to the NICU environment and care.
  • Reviews educational materials for families and policies/procedures while focusing on the integration of the family to the NICU environment and care.
  • Attends monthly VON zoom meetings to work with the national team on best patient care practices focused on improving the quality, safety and value of care for newborn infants and their families; takes full advantage of shared learning and knowledge dissemination opportunities to inspire, innovate and accelerate local improvements in patient care.
  • Works, as part of the NICU team, on the quality project for a stated year; oversees the collection of data and develops reports/documentation to be submitted to the VON international conference for presentation.
  • Reviews VON research, reports and other documentation to benchmark local practices/results and to transform/adapt data into actionable items for improvement in the local context.
  • Plans and/or hosts weekly NICU “socials” and the annual NICU alumni reunion; supports other events (e.g. read-a-thon) in support of performance improvement objectives.

Qualifications

EDUCATION/WORK EXPERIENCE REQUIREMENTS:


Have recently had a baby in the NICU, preferably at the St. Joseph Medical Center.

JOB KNOWLEDGE / SKILLS / ABILITIES:


Knowledge of NICU standards and practices sufficient to provide support to patients and their families.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.