RN Care Coordination

Mercy Medical Center Mt. Shasta is a member of the Dignity Health system of health care providers and is a not-for-profit medical facility. We are designated as a 25 bed Critical Access Hospital and are accredited by the Joint Commission on Accreditation of Health care Organizations. In addition to our acute care hospital we also own and operate three Rural Health Clinics providing walk-in immediate care as well as scheduled appointments for routine medical needs.

We are located in the northernmost area of California and are part of a network of care including Mercy Medical Center Redding and St. Elizabeth Community Hospital in Red Bluff. We are passionate about patient care committed to community outreach advocates for the underserved and dedicated to ensuring that quality affordable health services are available to all who need them. For more information visit www.mercy.org.

One Community. One Mission. One California

Position Summary:

Under direct supervision the Care Coordinator is responsible for assessing, planning, facilitating and advocating for options and services through a continuum of care from point of contact through discharge on assigned patients.The Care Coordinator performs this role in such a manner as to meet the individuals health needs while promoting quality and cost effective outcomes. The positions emphasis will be on care coordination, communication and collaboration with nursing, physicians, departments within the medical center, insurers and post acute service providers to pace the care toward optimal outcomes within the appropriate level of care. The Care Coordinator will advocate for the patient and family by identifying and valuing patient choice, spiritual needs, cultural, language and socioeconomic barreris to care transitions. In addition, the Care Coordinator will protect confidentiality while striving to achieve high levels of patient satisfaction. The Care Coordinator consistently conducts the utilization review process and the discharge planning process as required by hospital policies, standards of practice and Federal and State regulations.The position reports to the Supervisor Care Coordination.

Minimum Qualifications:

Required:

• CM certification preferred, Current Registered Nurse (RN) license
• Minimum of 3 years nursing experience in an acute hospital setting.
• Prior Care Coordination experience in a clinical or insurance setting is required. If operational conditions permit, training a candidate without the required experience may be considered. A Masters Degree in nursing with a concentration in Case Management can serve as a substitute for the experience requirement.
• ASN degree and current Registered Nurse (RN) license.

Preferred:

• BSN degree or experience equivalent preferred