Patient Navigator

CHI Saint Joseph Health System Lexington, Kentucky

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The posted compensation range of $15.61 - $22.34 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-399341 Employment Type Full Time Department Oncology Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday 8:00am - 5:00pm Remote No Category Patient Care Services (Non-RN)

Overview

Welcome to Saint Joseph East, a 217-bed, full-service, community hospital located in a convenient setting in Lexington, Kentucky. Saint Joseph East also includes the Women's Hospital at Saint Joseph East which is dedicated to supporting the well-being of women in Central and Eastern Kentucky and serves a 16-bed Level III Neonatal Intensive Care Unit (NICU).

Whether you are an experienced healthcare professional or working toward that, we invite you to experience Hello Humankindness with us! CHI Saint Joseph Health provides you with the same level of care you provide for others. We care about our team members well-being and offer benefits that complement work/life balance such as:

Paid Time Off (PTO)
401(k) and 457(b) Retirement Programs with matching
Medical/Dental/Vision Insurance
Mental Health resources for you and your family
Wellness Program with rewards up to $450
Tuition Reimbursement for future career growth and development
Adoption Assistance
Voluntary Protection: Accident, Critical Illness, Identify Theft and Pet Insurance
Short and Long Term Disability
Free Premium Membership to Care.com with preloaded credits to support adult and child care needs
Employer Discounts
Relocation Assistance*
Employee Referral Bonuses up to $7,500*
Sign-on Bonuses up to $25,000*
Education Assistance (student loan payoff) up to $24,000*
*for eligible hires and positions

Learn more about Saint Joseph East and its awards and recognitions here: Saint Joseph East

Responsibilities

Job Summary / Purpose

The Patient Navigator will act as the key non-clinical contact that identifies needs and provides information about services and processes.

Essential Key Job Responsibilities

Guide patients through and around barriers within the healthcare system.

Maintaining communication with patients, families, and health care providers to monitor patient satisfaction.

Direct patients to resources and manage information.

Coordinating screenings and appointments.

Arranging transportation.

Facilitating follow-up services.

Facilitating financial support and helping with paperwork.

Perform other duties as assigned.

Qualifications

Required Education and Experience

Bachelor’s Degree

Two years of related experience in a healthcare environment.

Required Licensure and Certifications

None

Required Minimum Knowledge, Skills and Abilities

Strong customer service skills.

Knowledge of medical terminology.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.