Healthcare Systems Application Analyst
The posted compensation range of $25.18 - $36.52 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
CHI Memorial Mountain Management
CHI Memorial Hospital, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia.
We care about our employees’ well-being and offer benefits that complement work/life balance.
We offer the following benefits to support you and your family:
Free Membership to our Care@Work program supporting any child care, pet care, or adult dependent needs
Employee Assistance Program (EAP) for you and your family
Health/Dental/Vision Insurance
Flexible spending accounts
Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
Adoption Assistance
Paid Time Off (PTO)
Tuition Assistance for career growth and development
Matching Retirement Programs
Wellness Program
If you are passionate about the patient experience and ready to join our nationally recognized hospital, connect with us today!
Responsibilities
The System Analyst – Applications maintains report writing functions and is responsible for effective production of reports necessary to meet the end user needs, according to approved projects of Mountain Management Services’ Information Systems Strategic Plan and approved budget.
Essential Key Job Responsibilities
- Maintains updated, accurate, and realistic time lines in coordination with the System Coordinator.
- Communicates daily with the System Coordinator regarding current projects and status.
- Provides System Coordinator with a weekly update of all projects and status projects.
- Follows through with projects and communicates with the customer on a weekly basis to update customer on the progress and status of the project.
- Supports development activities that require specialized system enhancements relating to the system environment.
- Assesses own learning needs and seeks additional resources to increase competency in the job.
- Maintains the integrity of the processing environment, and ensures continuity with the current processing applications.
- Establishes and maintains a positive working relationship with all enterprise departments to optimize working relationships and communication.
- Fulfills departmental requirements in terms of providing work coverage and administrative notification during periods of personnel illness, vacation, or education.
- Assists with training and development of users when requested.
- Sets up realistic schedules and time frames for task completion as demonstrated by adhering to schedule.
- Works with vendors to provide the most cost effective and user friendly solution to the end users’ need.
- Maintains ongoing review of reports to ensure satisfaction with system.
- Writes the required reports and performs necessary testing to ensure work meets user needs.
- Maintains contact with user/department in order to provide better work flow and integration of system operations as evidenced by user/department satisfaction.
- Provides documentation updates if changes are made to existing reports to ensure ongoing correct usage of work.
- Maintains trouble tracking system and meets the department service standards.
- Maintains working knowledge of microcomputer and network systems used and supported by MMS as demonstrated by a thorough understanding of what tools are available and how they can be used in an effective manner according to supervisor observation.
- Maintains confidentiality of information related to patients, associates, and/or Mountain Management Services operations at all times.
- Utilizes e-mail system to provide good communication within the office and throughout MMS, and keeps own e-mail cabinet clean with minimal storage.
- Provides help desk coverage as assigned.
- Rotates call with other I.S. personnel
Performs other duties as assigned.
Qualifications
Required Education
High School Diploma or equivalent
Associate degree in computer-related field preferred; or, one year of additional training at the college/trade school level in a computer-related field with equivalent experience in lieu of formal education.
Required Minimum Knowledge, Skills and Abilities
Ability to express complex technical concepts effectively, both verbally and in writing. Ability to work well with people from different disciplines with varying degrees of technical experience. Minimum of 2 years IDX GPMS experience.
Position must be able to type, understand computer manuals from vendors, make presentations before large groups of people effectively, train others, have project organizational skills, and have excellent communication skills.
PREFERRED Qualifications
Associate degree in computer-related field preferred; or, one year of additional training at the college/trade school level in a computer-related field with equivalent experience in lieu of formal education.
Five or more years’ health care experience preferred.
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
Apply
Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.
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Equal Opportunity
CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].
CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.