Navigator RN

In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers. Together, we are empowered to make an even greater impact on the health and well-being of our communities.      

CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.  

Franciscan Medical Group, part of Virginia Mason Franciscan Health, is currently seeking a full time RN-Navigator for our Franciscan Urology Associates Clinic in Tacoma, WA.  Prior case management experience preferred. Ample hands-on patient care in an ambulatory outpatient clinic setting. Gorgeous view of Commencement Bay. Opportunity for growth. Excellent Benefits Package. Free covered parking.  No nights, evenings, weekends or organizationally recognized holidays required. Come join our fast-paced, energetic team in a great learning environment. 

Job Summary:

This job is responsible for coordinating the individualized care continuum for patients diagnosed with on-going critical health conditions by serving as an advocate, educator, consultant, leader and community ambassador for the specific patient population served in accordance with CHI Franciscan Health (CHI-FH) standards/guidelines, applicable statutory requirements and accepted clinical practice for the clinical nurse profession to achieve quality, cost-effective and patient-focused outcomes.  An incumbent is a consistent care coordinator throughout the continuum of care and is able to assess the physical, psychological and social needs of the patient.  Work is strongly focused on: 1) guiding the patient/family through the complex healthcare system, working to eliminate barriers that might otherwise adversely impact patient care/outcomes; and 2) helping to coordinate the efforts of the medical team to facilitate continuity of care and enhance patient satisfaction.   

Incumbents are also accountable for keeping abreast of new/changing regulatory requirements impacting matters within designated scope of responsibility; maintaining current knowledge of departmental policies/standards/procedures, Joint Commission standards, new clinical procedures/processes, patient safety goals, core measure quality indicators and other issues/requirements impacting matters within assigned scope of responsibility; ensuring these factors are considered and integrated into clinical, performance improvement and education activities.

Essential Duties:

• Coordinates care for all assigned patients throughout the continuum of care from diagnosis to release from care. Develops and shares assessments, goals, nursing interventions and patient response; remains a support system throughout the patient’s course of treatment.
• Provides education to meet the needs to patient, families, healthcare providers, and the community.
• Consults and collaborates with other providers to meet the medical, social, and financial needs of patients; Formulates an individualized, holistic care plan for patients and evaluates general management of patients and patient’s response to nursing interventions and multi-disciplinary treatment plans.
• Provides accurate and timely data tracking, management, evaluation and reporting of clinical/treatment protocols/practices through ongoing observation and analysis of current activities.
• Provides operational support and contributes to clinical research activities conducted by department.
• Cultural Sensitivity and Competence: Demonstrates proper use of communication tools/materials for effective communication and understands how the culture(s) of patient populations can affect communication, collaboration and the provision of care, treatment and services.  Patient Population Served:  Demonstrates knowledge and proper skills associated with the department’s defined specific populations served.

Education/Experience:

• Bachelor’s degree in Nursing or other related discipline, graduation from an accredited school of nursing, and three years of related professional nursing work experience in the clinical focus area that demonstrates the attainment of the requisite job knowledge, skills and abilities. Previous navigator work experience is strongly preferred.  
• Additional equivalent qualifying work experience that demonstrates attainment of the requisite job knowledge/abilities may be substituted for two years of the degree requirement (Associate’s degree required). 
• Master’s degree in Nursing or related field is strongly preferred. 

License/Certification:

• Current licensure as a Registered Nurse issued by the Washington State Board of Nursing.
• Current Healthcare Provider BLS Certification.
• If assigned to Cardiology/EP department: Current Advanced Cardiac Life Support (ACLS) certification.
• If assigned to Oncology department: Certification by the Oncology Nursing Certification Corporation (ONCC) as an Oncology Certified Nurse (OCN) required within one year of date of hire.