HR Coordinator

St. Lukes Health–Sugar Land Hospital offers the latest technology and treatments for residents of Fort Bend County and Southwest Houston. Our services range from heart care and neuroscience to robotic surgery. Our recently opened Family Birthing Center offers incomparable care and amenities in a spa-like environment to provide a VIP—Very Important Pregnancy—experience. Since 2008 our experienced doctors nurses and support staff have provided expert care to support our community.

The HR Coordinator formulates partnerships across the HR function with multiple Centers of Excellence (COEs) to deliver value within a hospital or clinical setting, across the Texas division, and across the organization as a whole. Responsible for managing and improving candidate experience through full life cycle onboarding process, aligning processes to support manager and employee self‐service transactions and ensuring integrity of data in HR, Payroll and applicable downstream systems.

ESSENTIAL KEY JOB RESPONSIBILITIES

Divisional Responsibilities:
1. Responsible for maintaining integrity of HR data in various systems through reporting, tracking, auditing and cleaning up personnel data across multiple facilities.
2. Complete data entry of employee documents into electronic personnel record system to ensure consistency of records and maintain record retention guidelines.
3. Coordinate with various HR functional areas to develop and maintain Standard Operating Procedures (SOPs) to be maintained and updated to align with divisional processes.
4. Provide response to Centralized HR Operations national team regarding any legacy data that is not accessible outside of local HR team.
5. Request and monitor HR system role requests for all HR team members to ensure employees have correct level of access to minimize operational disruptions.
6. Serve as liaison between facility HR leaders and Centralized HR Operations team for researching and escalating issues that impact day to day facility operations.
7. Administer and maintain various divisional HR programs and provide a central point of contact for HR team members, managers, and employees.
8. Submit and track various HR operational processes that are coordinated with local and national teams to ensure consistency of processes and timely response of issues.
9. Support Day One Orientation registration, check in and monitoring of candidate experience to ensure alignment with culture and efficiency of activities.

Facility Responsibilities:
1. Ensure needs are met in a timely manner and with the highest level of customer service in support of HR functional support, as well as manager and employee transactional HR support.
2. Provide HR Policy guidance to assist employees in locating and navigating enterprise and divisional policies.
3. Oversee onboarding activities for all new hires to ensure complete and accurate information is collected and entered into HR systems and to ensure positive experience for all candidates.
4. Manage day‐to‐day HR administrative tasks to ensure compliance and accuracy of data being entered into HR systems.
5. Assist and oversee initiatives for the office to include coordinating candidate interviews, employee engagement initiatives and facility specific programs.
6. Partner with functional HR teams to design effective programs, processes, and policies to ensure standards across the division are aligned within each facility and across all functional areas.
7. Identify and implement HR best practices to align, partner and collaborate with leadership to ensure high standards of service.
8. Perform ad hoc requests and assist with special projects and other initiatives as needed.
9. Maintain all job postings, internal and on the company website, on a weekly basis. Distribute reports to all appropriate parties.

Required Education and Experience:

• Bachelor’s Degree ‐ a related field or may substitute an equivalent combination of education and experience.
  • Zero (0) years of relevant experience with Bachelor’s Degree.
  • One (1) years of relevant experience with Associates Degree.
  • Three (3) years of relevant experience with High School Diploma/GED.

Required Minimum Knowledge, Skills, Abilities and Training:

• Proficient with Microsoft Office (Word, Excel, PowerPoint and Access).
• Strong written communication skills.
• Excellent interpersonal skills to work effectively with hospital personnel, applicants and outside agencies.
• Demonstrated ability to work effectively in a matrix‐oriented organization.
• Ability to maintain confidentiality and protect sensitive data at all times.
• Adhere to organizational and department specific standards and guidelines.
• Works collaboratively and supports efforts of team members.
• Demonstrates exceptional customer service and interacts effectively with managers, employees, visitors, staff and the broader health care community.
• Knowledge of terminology and competencies demonstrated in an HR environment.

Disclosure Summary:

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all
job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.