IT PACS Systems Administrator
The posted compensation range of $34.44 - $49.94 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Responsibilities
This is a 100% onsite position.
Job Summary
The PACS Administrator job family orchestrates a complex set of functions to achieve successful imaging informatics through infrastructure/technical planning, implementation and support activities for medical imaging and PACS applications. This includes managing user accounts, maintaining system security, performing backups, and troubleshooting hardware and software issues. The ideal candidate will have a strong understanding of PACS systems and a proven track record of success in a healthcare IT environment. These individuals have a foot in two worlds: clinical healthcare and information technology.
To be successful, PACS Administrators work closely with IT support teams to ensure seamless and quality IT support for CommonSpirit customers and alignment with CommonSpirits IT standards, controls and governance. PACS administrators should be able to communicate clearly with highly technical personnel, while understanding the diagnostic process of the imaging department staff and radiologist or cardiologist.
Job Responsibilities
- Oversee the complete administration of Picture Archiving and Communication System (PACS) and related medical imaging applications infrastructure.
- Lead the implementation, configuration, and maintenance of PACS and related medical imaging applications software and hardware components.
- Contribute to the resolution and documentation of major incidents and outages to our production environment.
- Collaborate closely with radiologists, physicians, and other healthcare professionals to ensure efficient use of the PACS system.
- Proactively monitor and optimize PACS performance, identifying and resolving issues to ensure uninterrupted access to medical imaging data.
- Provide advanced technical support and training to end-users, troubleshooting complex PACS-related problems.
- Implements process changes, collects data, and makes recommendations to expedite workflow. Monitors systems, interfaces, and integration pieces to include daily QC reports.
- Maintains an up-to-date understanding and working knowledge of the processes involved.
- Responds appropriately to requests and concerns from users or others affected by the systems.
- Informs all medical imaging leadership of changes, problems, and upgrades to PACS and related medical imaging applications
- Provide user training and technical support for PACS-related applications and activities.
- Implement and enforce data security protocols to safeguard patient information within the PACS and associated medical imaging applications.
- Work with the cyber security team do Implement and validate robust data security measures to safeguard patient information stored within the PACS.
- Interface with IT teams to integrate PACS seamlessly with other healthcare information systems and technologies.
- Stay abreast of industry trends and emerging technologies to enhance and upgrade PACS capabilities.
- Generate and maintain comprehensive documentation related to PACS configuration, procedures, and protocols.
- Lead the planning and execution of PACS upgrades, migrations, and expansions.
- Covers call and meet all SLAs.
- Must live within one hour of one of the facilities that the employee supports.
- Performs other duties as assigned or requested.
Qualifications
- 100% onsite position
- Bachelor’s degree or equivalent job experience in Medical Imaging related field, computer science, Health Informatics, clinical imaging technology
- 3+ years of experience in PACS administration including hands-on involvement in system implementation and optimization.
- Proficiency in PACS software and hardware technologies, with a deep understanding of medical imaging workflows and terminology.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
- In-depth knowledge of data security regulations and compliance standards in healthcare.
- Strong analytical and problem-solving abilities to address complex PACS challenges.
- Leadership skills to guide a team and coordinate PACS-related activities.
- Detail-oriented with excellent organizational skills.
- Continuous learning mindset to stay current with advancements in the PACS field.
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Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.
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Equal Opportunity
CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].
CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.