External Communications Specialist
The posted compensation range of $25.25 - $36.61 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
Hello humankindness Located conveniently in the heart of Phoenix Arizona, St. Josephs Hospital and Medical Center is a 571-bed not-for-profit hospital that provides a wide range of health social and support services. Founded in 1895 by the Sisters of Mercy St. Josephs was the first hospital in the Phoenix area. More than 125 years later St. Josephs remains dedicated to its mission of caring for the poor and underserved.We are extremely proud to be a nationally recognized center for quality quaternary care medical education and research. St. Josephs includes the internationally renowned Barrow Neurological Institute Norton Thoracic Institute Cancer Center at St. Josephs Ivy Brain Tumor Center and St. Josephs Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics neuro-rehabilitation orthopedics and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.U.S News & World Report routinely ranks St. Josephs among the top hospitals in the United States for neurology and neurosurgery. In addition St. Josephs boasts the Creighton University School of Medicine at St. Josephs and a strategic alliance with Phoenix Childrens Hospital.St. Josephs is consistently named an outstanding place to work and one of Arizonas healthiest employers. Come grow your career with one of Arizonas Most Admired Companies.Look for us on Facebook and follow us on Twitter.For the health of our community ... we are proud to be a tobacco-free campus.
Responsibilities
The External Communications Specialist position is responsible for assisting in the development and implementation of public relations strategies intended to create and uphold a positive image for the Central Region Markets. This role will be reporting to the Market Director Communications and will be instrumental in shaping and executing external communication strategies within the market. The External Communication Specialist, provides support for marketing and communications efforts in support of clinics, facilities and services within the Market. The role works in coordination and under the direction and alignment with the region and system marketing & communications leadership teams respectively.
- Support the development and implementation of comprehensive external communication strategies and plans to effectively communicate the organization's mission, values, and regional key messages through the media and into our communities.
- Support media inquiries to ensure that relationships with media representatives and outlets are managed, including proactive media pitches, press releases and media kits to generate positive media coverage.
- Support the development and implementation crisis communication plans to effectively manage and respond to potential crises or emergencies.
- Support the Development and delivery of public relations strategies to enhance the company's brand and reputation within the communities we serve and across key stakeholders, including community organizations, government agencies, and industry associations.
- Support strategies to monitor, manage and enhance the organization's reputation in the healthcare industry and the communities we serve, while addressing any negative sentiment or misinformation.
- Support executive visibility initiatives, including media interviews, speaking engagements, and industry conferences.
- Support the development and implementation of strategies to effectively manage and mitigate potential issues or crises that may impact the company's reputation.
- Support the development and production of external communication materials, including brochures, newsletters, website content, and social media posts.
- Support the development and implementation strategies to engage and communicate with external stakeholders, such as patients, families, community members, and referring physicians.
- Monitor and analyze the effectiveness of communication channels and make recommendations for improvements.
- Collaborate with internal stakeholders, such as HR, IT, and clinical teams, to gather information and create compelling external content.
Dignity Health now offers an Education Benefit program for benefit-eligible employees. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, and adoption assistance.
Qualifications
MINIMUM
- Bachelor’s degree in Marketing, Communications, Business, or related field.
- Minimum of 3 years of experience in marketing and/or communications roles, preferably within the healthcare industry.
- Proven track record of success in developing and implementing strategic marketing and communications plans.
Strong understanding of healthcare, marketing and communications trends, regulations, and best practices.
Strong strategic thinking and problem-solving abilities.
Excellent written and verbal communication skills, with the ability to effectively communicate complex information to various audiences.
Excellent presentation skills.
Ability to work collaboratively with cross-functional teams and senior executives.
Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines.
Excellent interpersonal skills.
Collaborative work style.
Ability to work in a large geographically diverse system.
Strong leadership skills, with a proven ability to build, mentor, and coach a high-performing team
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
Apply
Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.
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Equal Opportunity
CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].
CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.