Refugee Navigator
The posted compensation range of $15.49 - $21.30 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
The Refugee Navigator will provide non-clinical interventions to engage patients in their care and connect them to community support. This position is responsible for serving as direct support to recently resettled patients in screening for, understanding, and making appropriate referrals for basic social needs (e.g., transportation, food, and housing) that directly impact the patient’s short- and long-term health. The Refugee Navigator will serve as the liaison and point of contact for the resettlement agencies and the Nebraska Refugee Coordinator. This position will be an integrated part of the CHI clinic care team and will work directly with patients, and build and maintain relationships with community resource partners.
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Responsibilities
- Participate as a full member of the clinic team, including attending team meetings and care conferences as appropriate.
- Act as peer support and advocate for recently resettled refugee patients as they navigate the medical and social service system.
- Work with refugee patients and families on needs that may or will affect the patient’s health, including transportation issues, housing, financial concerns, etc.
- Identify and link families to community resources and services, assisting with coordination as necessary.
- Assist in the coordination and completion of necessary citizenship paperwork, including N-648 disability waivers.
- Enter and maintain electronic health records, and other program documentation in a timely manner.
- Communicate with PHC, Social Work, Community Link, or other care provider findings of assessment, and assist in identifying interventions and resources.
- Build and maintain relationships with local networks of resource providers including: attending the Refugee Health Collaborative, coalition and partner meetings as needed; identify gaps in community resources based on clinic patient needs.
Qualifications
Required Minimum Knowledge, Skills, Abilities and Training | ● Experience working in the community in a volunteer or paid capacity related to work within community service agencies, care management, or health care delivery. May include advocacy, community organizing, or other similar work. ● Proven knowledge of the landscape of public benefits and community resources and how to facilitate individuals’ access to those resources. ● Demonstrates ability to work in a multicultural setting with a diverse population and exhibit cultural competency. ● Knowledge and skills in basic word processing required. ● Knowledge of and practical use of good business English, spelling, arithmetic, practices and the ability to communicate effectively using written and verbal skills. ● Ability to have a flexible schedule as program needs arise (may require evenings and weekends). |
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.
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Equal Opportunity
CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].
CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.