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Office Lead

CHI Oakes Hospital Oakes, North Dakota
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The posted compensation range of $15.56 - $21.40 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-378792 Employment Type Full Time Department General Medical Clinic Hours/Pay Period 80 Shift Day Weekly Schedule 1.0 FTE Monday - Friday (8:00 AM - 4:30 PM) Remote No Category Administrative and Clerical
Overview

As our Office Lead at CHI Oakes Hospital Community Clinic, you will provide administrative and clerical support for clinic operations; coordinate clinic functions and special projects, learning all aspects of clinic operations. 

You'll oversee clinic office assistant staff on day-to-day operation. Assist in identifying and providing guidance in resolving operational issues. Efficiently direct patient flow throughout the clinic. Coordinate general front office activities including but not limited to; registration, TOS collections, verification of benefits, appointment scheduling, daily billing, daily reconciliations, and other related duties. Assist the Clinic Manager to ensure appropriate staffing coverage at all times. Assist the Clinic Manager with the new hire or reoccurring training processes. Assist the Clinic Manager to facilitate training of new hires and other training initiatives. Provide direction and support to clinical staff as requested.

Benefits

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, and more!

About Us:

CHI Oakes Hospital is a 20-bed critical access hospital that provides various inpatient and outpatient services to approximately 14000 people in southeastern North Dakota. It is also a 24-Hour Emergency Level V Trauma Center. The hospital building was newly-constructed in 2007 replacing a 50-year old building and in 2010 Oakes Community Clinic was opened within the hospital building. The hospital is part of a larger values-based organization CommonSpirit Health.


Responsibilities
  • Effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public.

  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

  • Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

  • Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Qualifications
  • High school diploma or G.E.D. equivalent
  • Must be proficient with the Google Drive, Internet navigation, database management, desktop publishing, spreadsheet, and graphic presentation packages.
  • Two (2) years related experience in a front of back office clinic setting is preferred.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

Apply

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.