Program Navigator Parents as Teachers (PAT)

Founded in 1955 Dignity Health – Northridge Hospital Medical Center is a 394-bed acute care nonprofit community hospital located in Northridge California. The hospital offers a full complement of award winning services including the Leavey Cancer Center a cardiovascular center stroke center the Center for Assault Treatment Services a pediatric medical center and the only pediatric trauma center in the San Fernando Valley. As a leading provider of compassionate high-quality and affordable patient-centered care we share a rich legacy with Dignity Health one of the nation’s five largest health care systems. We are part of a 21-state network of nearly 9000 physicians 62000 employees and more than 400 care centers. Visit dignityhealth.org/northridgehospital for more information.

Program Navigator Parents as Teachers (PAT) - Community Health Work Outreach 

Northridge Hospital Medical Center

Northridge Hospital MedicalCenter is seeking a passionate and dedicated Program Navigator to join our Parents as Teachers (PAT) program. We are committed to providing high-quality, home-based services that support parents in nurturing their children's healthy development from birth to kindergarten entry. This is a rewarding opportunity to make a significant difference in the lives of families within our community. This is a grant-funded position.

• Actively participate in outreach efforts to recruit eligible families, building relationships with community partners (e.g., hospitals, health clinics, social service agencies) to identify and refer families.
• Conduct initial home visits to introduce the PAT program and assess family needs.
• Manage the program schedule, coordinating home visits for PAT Educators and ensuring timely delivery of services.
• Maintain accurate and up-to-date records of family participation and progress.
• Collect and input data into the program database, ensuring accurate tracking of key performance indicators (KPIs) related to family engagement, program participation, and child development outcomes.
• Prepare regular reports for program supervisors and grant funders.
• Provide administrative support to the PAT team, including scheduling meetings, managing supplies, and assisting with program events and training.
• Build and maintain strong relationships with community partners to ensure seamless referrals and support for families.
• Connect families with appropriate community resources and services to address their needs, acting as a liaison between families and other agencies.
• Contribute to the ongoing improvement of the PAT program by participating in quality assurance activities and contributing to program evaluation efforts.

• High school diploma or equivalent required
• Bachelor’s degree in social work, child development, or a related human services field
• Experience in community outreach, and knowledge of community-based organizations, services, and programs.
  Experience working with families from diverse and high-risk backgrounds
• Strong computer skills and experience in Google Workspace.
• Strong data entry skills, database management, and ability to learn software programs implemented at the organization.
• Exceptional guest relations skills.
• Bilingual in English/Spanish preferred with the ability to communicate in the language of the community being served
• AHA BLS is required within 90 days of hire. (CT CPT BLS)
• LA County Fire Card upon hire. (must obtain fire card 90 days from start date)
• Valid CA Driver’s License acceptable driving record and valid car insurance