Clinic Operations Manager HSED

This position will lead HSED facilities in Chandler and East Mesa

Responsible for the 24-hour management of two HSED locations. This position may require direct patient care duties and/or administrator on-call responsibilities

To thrive in this role, you must be competent and confident. Utilizing your excellent communication skills one-on-one and in front of groups, you will tackle tough conversations and, above all, be an educator at heart. Every interaction is an opportunity to share your knowledge with others and improve their understanding of a patient’s needs, the needs of the nursing staff, or the needs of the organization.

• Engage with the floor. Talk to the staff, the patients, and families. Keep your finger on the pulse of your department so you can keep things running smoothly.
• Coordinates work of licensed and unlicensed personnel in unit(s).
• Develops a cost-effective, 24-hour staffing pattern within the unit(s) to meet needs of patients and labor budget.
• Hires, trains, develops, evaluates, and disciplines staff members.
• Ensures compliance with accrediting and regulatory agencies such as TJC, Health Departments and OSHA.
• Creates a work environment that fosters safety, communication, and positive work environment.
• Ensures the NDNQI benchmarks are met; Encourages staff to participate in the annual Employee Engagement Survey; Creates a culture of safety to ensure Safety Survey targets are met; Encourages staff to achieve national certification, participate in shared governance councils, and be involved in professional organizations and community; Provides an environment that empowers current and emerging leaders.
• Monitor productivity and efficiency of your department, including budgets. We want to achieve the best throughput while never compromising on care.