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Communications Operator

CHI Saint Joseph Health System Lexington-Fayette, Kentucky
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The posted compensation range of $15.00 - $21.47 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-382455 Employment Type Full Time Department Communications Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (5:00 pm - 1:30 am) Remote No Category Marketing and Communications
Overview

Welcome to Saint Joseph Hospital, a 433-bed hospital founded in 1877 by the Sisters of Charity of Nazareth as the first Hospital in Lexington, Kentucky. Led by Sister Euphrasia Stafford, the mission to provide compassionate care to the poor and underserved is still carried out today. Saint Joseph Hospital holds over two dozen national ranks and recognitions and is recognized as a 2024 Best Place to Work in Kentucky.

Whether you are an experienced healthcare professional or working toward that, we invite you to experienceHello Humankindness with us! CHI Saint Joseph Health provides you with the same level of care you provide for others. We care about our team members well-being and offer benefits that complement work/life balance such as:

  • Paid Time Off (PTO)
  • 401(k) and 457(b) Retirement Programs with matching
  • Medical/Dental/Vision Insurance
  • Mental Health resources for you and your family
  • Wellness Program with rewards up to $450
  • Tuition Reimbursement for future career growth and development
  • Adoption Assistance
  • Voluntary Protection: Accident, Critical Illness, Identify Theft and Pet Insurance
  • Short and Long Term Disability 
  • Free Premium Membership to Care.com with preloaded credits to support adult and child care needs
  • Employer Discounts
  • Relocation Assistance*

*for eligible hires


Learn more about Saint Joseph Hospital and it's awards and recognitions here:Saint Joseph Hospital


Responsibilities

Provides efficient hospital communications through the operation of the hospital switchboard and paging system.

Essential Key Job Responsibilities

  • Performs all duties related to switchboard activity, i.e. completing incoming calls, paging physicians and hospital personnel, and forwarding messages.  Authorizes long distance telephone calls in accordance with established procedures.
  • Responds quickly and accurately to incoming emergency signals and requests for announcing Hospital distress codes. 
  • Responsible for knowing appropriate procedures related to emergency situations.
  • Responsible for making necessary announcements daily in accordance with standard procedures. 
  • Maintains current “on call” listing and places calls to locate teams needed for emergencies.
  • Responsible for distribution of replacement pagers and batteries and contacting appropriate parties concerning pager malfunctions.
  • Other duties as assigned by Management.

Qualifications

Required Education:

  • High School Diploma or equivalent

Required Minimum Knowledge, Skills and Abilities:

  • Must have great listening and communication skills.
  • Adequate conversational English is required in order that the individual be able to take direction from management, understand how to complete job tasks, communicate adequately with patients and co-workers as necessary, understand and follow safety guidelines, and organizational policies.
  • Microsoft Office.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.