Client Relations Executive
The posted compensation range of $27.45 - $39.80 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
Uneash Your Potential - Embrace a Rewarding Journey as a Client Relations Executive! CommonSpirit Health at Home offers you the chance to make a profound impact in your community, providing care and support to our cherished homecare patients. Step outside the confines of traditional hospital walls and embrace a world of autonomy, where your compassion and critical thinking skills shine brightly, nurturing the most vulnerable members of our communities.
Responsibilities
Your mission as a Client Relations Executive I is clear: maintain and expand our market share while cultivating new sources of business to fuel our branch's success. With unwavering determination, you will collaborate with the Director of Business Development, Regional Vice President, and branch Director of Operations to craft and execute specific strategies and tactics. Your laser focus on revenue targets, patient experience, and profitability goals will ignite our path to greatness.
In your pursuit of excellence, you'll set your sights on meeting or surpassing established monthly admission targets. Your tenacity will lead you to identify and qualify key healthcare relationships within the regional territory. Skilled nursing facilities, assisted living communities, Community Based Residential Facilities, physicians, and other healthcare providers will find in you a dedicated ally.
As the key contact for client troubleshooting and conflict resolution, you'll be a beacon of support, ensuring that our customer relationships thrive. Building strong ties and delivering customer satisfaction will be second nature to you, as you develop and maintain accurate data on customer relationships within RSL.
With passion and ingenuity, you'll design and implement a yearly business plan for the region. This plan will not only propel us past established budgets and goals but also inspire others to join us on our journey of triumph.
Qualifications
- Bachelor's degree or comparable business experience
- One year of related sales experience, preferably in a health care or medical field.
- Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain commitment for referrals.
- Excellent communication skills, both verbal and written.
- Strong knowledge of computer-based applications, including Microsoft Office applications (Excel, Word & PowerPoint) and territory management systems.
- Excellent time management, organizational, administrative and presentation skills.
- The ability to work independently and interdependently, to interact with all levels of staff and management, set priorities, manage multiple demands effectively and use good judgment.
- Excellent interpersonal skills with diverse customers and staff. Must be highly articulate and capable of communicating effectively with groups and individuals verbally and in writing, with strong presentation skills and ability to interact with all levels of staff and management using superior interpersonal and influencing skills. Communicates with optimism about the future.
- Ability to travel, valid driver’s license, auto liability insurance coverage.
- Valid Driver’s/Chauffeurs license and auto liability insurance coverage according to organizational policy is required.
- Compliant with appropriate state certification/registration and organizational requirements as necessary.
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
Apply
Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.
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Equal Opportunity
CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].
CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.