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Workers Compensation Coordinator

CHI Memorial Chattanooga Chattanooga, Tennessee
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The posted compensation range of $21.80 - $31.62 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-380485 Employment Type Full Time Department Employee Health Services Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (7:00am - 3:00pm) Remote No Category Human Resources
Overview

CHI Memorial Hospital now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia. We offer the following benefits to support you and your family: On-site childcare with extended hours Care@Work premium account for additional support with children pets dependent adults and household needs Employee Assistance Program (EAP) for you and your family Paid Time Off (PTO) Health/Dental/Vision Insurance Flexible spending accounts Voluntary Protection: Group Accident Critical Illness and Identify Theft Adoption Assistance Tuition Assistance for career growth and development Matching 401(k) and 457(b) Retirement Programs Wellness Program Additional incentives for eligible full time day shift and night shift opportunities


Responsibilities

The Workers’ Compensation Coordinator is responsible for directing, implementing and managing all aspects of the workers’ compensation program for one or more facilities within a given Market. The position will provide advocacy and support for injured employees and influence safety investigation and loss prevention follow up with key stakeholders. This role will be responsible for understanding and communicating key policies and key metrics across all levels of the organization.

Essential Key Job Responsibilities

  1. Manage the Return-to-Work Program by: 
    1. Coordinating participation in transitional duty and communicate/enforce the Transitional Duty policy, 
    2. Reviewing medical reports for restrictions, 
    3. Encouraging permanent placement in alternate positions, and 
    4. Monitoring for ADA and other regulatory compliance by referring to Human Resources 
  2. Communicate claim and incident trending information to key stakeholders to facilitate loss prevention and mitigation opportunities and programs
  3. Develop and provide internal communication and education to all levels of the organization regarding workers’ compensation program details and processes and employee safety goals and initiatives 
  4. Advocate and support injured employees
  5. Coordinate claim investigation with supervisors, injured employees, witnesses and others to assure appropriate loss prevention mitigation or safety corrections occur
  6. Participate in claim reviews and settlement discussions to strategize and identify best practices and timely claim resolution
  7. Maintain OSHA logs, including proper posting and reporting per OSHA regulations
  8. Direct employees for medical treatment, as allowed by state law
  9. Maintain regular communication with injured employees in order to advocate and provide employment status information
  10. Report claims to TPA and initiate and manage Workers’ Compensation Leaves of Absence with LOA Central for the duration of the claim
  11. Establish a relationship with treating physicians (when possible) and educate them on the Return-to-Work Program, values of the organization and treatment expectations
  12. Review monthly reports for trending and other analysis

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.


Qualifications

One of the following:

  • A Bachelor’s Degree and two (2) years of experience in workers’ compensation, employee safety or human resources OR
  • Five (5) years of experience in workers’ compensation, employee safety or human resources and no degree
  • Basic Competence with the Google Suite and Microsoft Office
  • Ability to Prepare and present presentations
  • Strong Analytical capabilities
  • Ability to work independently, while exhibiting excellent time management, prioritization, and organizational skills
  • Excellent written and verbal communication skills, with the ability to interact with internal and external customers professionally
  • Knowledge of workers’ compensation processes

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.