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Supervisor Scheduling

Chattanooga Heart Institute Chattanooga, Tennessee
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The posted compensation range of $17.89 - $24.60 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-387310 Employment Type Full Time Department Cardiology Clinic Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday Remote No Category Billing and Scheduling
Overview

The Chattanooga Heart Institute offers the most comprehensive cardiac care available in this region. Founded in 1976 we now have seven offices in Tennessee and one in Georgia. Our practice is made up of 29 board-certified cardiologists and three cardiothoracic surgeons. We merged with CHI Memorial Health Care System in 2011 which is part of CommonSpirit Health. CommonSpirit has more than 700 care sites across the U.S. and is committed to building healthy communities.


Responsibilities

Job Summary:

Oversight of the day to day operations of the scheduling department at their assigned location.  Training and coaching staff in all areas of their job functions and ensuring accurate and timely patient access.

Essential Responsibilities:

  • Oversight of all scheduling staff at assigned office.
  • Ensure accurate and complete provider schedules at assigned office.
  • Track staff productivity in various areas.  Audit patient care slips, ensure completion of no show reports, and reminder calls for assigned office.
  • Implement internal policies and procedures to ensure efficient operation of the department.
  • Oversee Order Facilitator, completion of provider and employee tasks, and hospital scheduling process at assigned office.
  • Cover scheduling areas as needed during peak times, vacations, illnesses, etc.
  • Consult with providers/clinical staff to schedule patients or resolve scheduling questions.
  • Work with referring ph8sicain offices to help build relationships and resolve concerns.
  • Provider timely and accurate feedback on processes and challenges to Scheduling Manager.
  • Complete projects as assigned.

Qualifications

Education:

  • High school diploma or equivalent.

Experience:

  • 5 years in medical registration/scheduling setting.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.