Security Officer

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

The Security Officer ensures that the healthcare enterprise remains a safe place. Respond rapidly to security emergencies within the hospital or other healthcare settings while maintaining  professional demeanor at all times. Is responsible for documenting all incidents and requests for assistance within the hospital reporting platform. Observes and reports activities and incidents at an assigned site. Preserves order and acts to enforce regulations and policies when assistance is requested by medical staff/employees. The security officer shall support CommonSpirit Health's strategic plan and the goals and direction of the quality improvement/process improvement activities. It is expected that the security officer will demonstrate behavior consistent with CommonSpirit Health core value and Humankindess.

• Protecting staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner. Calls may include incidents such as violent or unruly patients, visitors, crimes committed or in progress, or to emergency codes, and requests for opening doors.
• Patrol the facility and grounds by foot or vehicle; monitor security alarms and dispatch officers promptly to location(s) where needed; and report unsafe acts or conditions.
• Knowledge of emergency procedures, equipment, and supplies, including of radios and hospital codes
• Reports HIPAA breaches if witnessed; investigate security breaches, conducts investigations, and writes incident reports.
• Ensures that l all activities are logged. That incident reports are accurately completed that they are clear, concise, legible, and submitted in a timely manner.
• Use appropriate emergency and radio codes in dispatching security officers while knowing hospital campus to ensure that dispatches are to write location.
• Keeping the organization’s mission, vision and values at the forefront of all decision making and action.
• Demonstrates breadth and/or depth of professional/technical skills and capabilities required for position.
• Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
• Adheres to uniform dress code requirements and employee ID badge is visible at all times while on duty.
• Reports all unsafe conditions or work hazards; aware of environment; uses common sense, adheres to patient/visitor identification policies.
• Knowledge of and ability to employ required tools, techniques and technologies to minimize losses due to breaches of physical premises security
• Knowledge of and ability to implement the measures necessary to safeguard an organization’s employees and visitors.
• Participates appropriately in disaster drills; understands their role in emergency situations.
• Familiar with external vendors, service providers, contractors and others who conduct business and or support hospital services. Will escort and provide access to secure areas of the facility and ground as appropriate or when instructed to do so by their supervisor.

Required Education and Experience

• High school diploma or equivalent
• Six (6) months experience as security officer in a healthcare setting or
• Law enforcement or military service; or One (1) year experience as a security officer.

Required Licensure and Certifications

• Current driver’s license issued by the state wherein the position is posted with satisfactory report. American Heart Association Basic Life Support (BLS) certification within 90 days of employment.

Required Minimum Knowledge, Skills, Abilities and Training

• Teams Training Tier I and Tier II
• Familiar with duties and responsibility of being a security officer
• Able to properly use assigned equipment and follow established policies and procedures
• Completes ICS 100HCb, 200b, & 700a training courses within 90 days of hire.
• Maintain all other required training/certifications thereafter while employed by CommonSpirit Health.
• Must be able to speak English, communicate clearly orally, and in writing; Knowledgeable in the use of de-escalation technique

Physical Requirement - Medium