Surgery Scheduler

Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California.  Dignity Health Medical Foundation is an affiliate of Dignity Health – one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.

Position Summary:

The Surgery Scheduler interfaces with patients, surgery facility, anesthesiologist and provider to perform all functions related to the coordination of scheduling surgery. Scheduler will log and file all surgery requests from providers. 

Core Duties:

• Document and input into IDX all HMO surgery authorization request
• Complete all pre-op forms (blood work, ekg, chest x-ray, etc.) 
• Collect all lab results, chest x-rays, EKG, orders, etc. and fax to facility the day before surgery along with authorization forms
• Generate labels and complete top portion of encounter forms the day before surgery and distribute along with charts to providers office
• Register new hospital patients into IDX
• Review and complete all surgery and hospital encounter forms from providers; highlight, copy, batch, and send to Data Drive
• Submit for scanning all completed surgery forms (surgery request form, labs, orders, etc.) into EMR chart after encounter forms are completed
• Contact health plans to obtain authorization for all PPO surgeries
• Schedule surgeries either by facsimile or telephone call in the IDX system
• Schedule pre-op and post-op appointments in IDX system
• When applicable, complete form from Blood Bank and fax to facility for all autologous blood donations for total joint surgeries
• Complete surgery information forms for patients; includes EKG requests, Chest x-rays, etc. and mail to patients
• On an as-needed basis, the Surgery Scheduler will coordinate physician core and call schedule for hospital, distribute schedule to all providers and call center monthly, prepare monthly access report and schedule all department depositions and court appearances with assigned staff member
• Coordinate all required surgical medical equipment with 3rd party vendors
• Effective communication with surgery facility, anesthesiologist, patient and provider
• Perform any other duties as assigned by supervisor

***This position is represented by SEIU United Healthcare Worker.

Minimum Qualifications:

• High school diploma required (or equivalent)
• One (1) year experience in a surgery scheduling setting and/or minimum two (2) years clinical back office experience required
• Excellent interpersonal, organizational and customer service skills required
• Keyboarding skills and the ability to utilize computer equipment and software are required, as is experience with other types of standard office equipment
• Being a team player, able to multi-task, self-starter, detail oriented and being proactive required

Preferred Qualifications:

• Current California CMA cert preferred
• Familiarity with an electronic practice management system is preferred
• Experience with multi-line phones/ACD phones preferred
• Medical terminology preferred