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Client Relations Executive

Carmichael, California

Mercy San Juan Medical Center

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Partnering for a stronger, healthier world.

At CommonSpirit Health, we believe in the healing power of humanity. We invite you to explore our specialty areas and pursue a career in humankindness.

  • Employment Type: Full Time
  • Department: Hospice Outpatient Administration
  • Hours/Pay Period: 80

The posted compensation range of $34.50 - $48.73 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-376401 Employment Type Full Time Hours/Pay Period 80 Shift Day Weekly Schedule 0830-5:00 Remote No Category Home Health and Hospice

Job Details

Overview

Dignity Health Mercy San Juan Medical Center is a 370-bed not-for-profit Level 2 Trauma Center located in Carmichael California serving the areas of north Sacramento County and south Placer County for more than 50 years. It is one of the area’s largest and most comprehensive medical centers. Dedicated to the community’s well-being our staff and volunteers provide excellence in care for our patients each year. Mercy San Juan Medical Center has received recognition for being a Comprehensive Stroke Center and Center of Excellence for Bariatric Surgery along with Certificates of Excellence in Perinatal Care Hip- and Knee- Replacement.


Responsibilities

The Client Relations Executive is the voice of the customer. The Client Relations Executive observes and reports trends, changes, and new opportunities to assist Health at Home with planning and executing business strategies. The position maintains and grows current market share and grows new sources of business sufficient to support the business plan. Depending on which business unit is assigned, the primary customers are managed care organizations within the region, entities within the region wishing to purchase transportation services, and other health care providers or hospital systems that may become partners in provider networks.

We offer the following benefits to support you and your family:

  • Health/Dental/Vision Insurance
  • Flexible spending accounts
  • Voluntary Protection: Group Accident Critical Illness and Identity Theft
  • Adoption Assistance
  • Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults
  • Employee Assistance Program (EAP) for you and your family
  • Paid Time Off (PTO)
  • Tuition Assistance for career growth and development
  • Retirement Programs
  • Wellness Programs

Qualifications

Experience: 

Minimum of one year of related sales experience. (1 year)

Experience in a healthcare/medical field or patient transportation preferred.

Education: 

Health care professional credential, Bachelors degree or comparable business experience required.

Bachelor’s Degree - Health care professional credential, Bachelors degree or comparable business experience required.

Special Skills:

Strong interpersonal skills, and excellent verbal and written communication. Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain commitment for referrals. Strong initiative, goal orientation and follow through.

Working knowledge of the health care industry and business unit segment of industry preferred.

Nursing excellence starts with you.

Are you a career fit with our CommonSpirit Health culture? To understand how we are structured, we believe in some core philosophies with the following:

We will be stronger together, achieving excellence in all we do, collaborating across the fields and growing our collective knowledge.

We will let humankindness guide us as we treat every person with holistic, personalized care for the body, mind and spirit.

We will advance the science and art of nursing as innovative leaders who demonstrate the power of evidence-based, compassionate care. If you believe in working together with humankindness for all to advance the science and art of nursing - then you have found your career fit with us!

Your Potential Career Path

This is a snapshot of your potential career path highlights the series of job positions that help you progress towards your goals and objectives. Ultimately, your career path depends on your career values and personal goals.

Student Nurse New Grad Nurse Staff Nurse Educator Mangers/Directors CNE Charge Nurses/ Supervisors Nurse Practitioner Student Nurse New Grad Nurse Staff Nurse Educator Charge Nurses/ Supervisors Nurse Practitioner Mangers/Directors CNE

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid time off, tuition assistance, adoption assistance, and more!

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

Success Profile

What makes a successful Client Relations Executive at Mercy San Juan Medical Center?

  • Compassionate
  • Trustworthy
  • Proactive
  • Collaborative
  • Communicator
  • Balanced

Our Total Reward Offerings

At CommonSpirit Health, we believe investing in our employees lets them know they truly matter. Your Total Rewards package includes compensation, benefits, retirement, wellness, leave, and other programs.

  • Pay and Recognition

  • Balanced Life

  • Well-Being

  • Professional Growth

  • Financial Future

  • Dependent Care

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.