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Region Manager Internal Communications - South

St Luke's Health Bryan, Texas
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The posted compensation range of $37.79 - $54.80 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-379209 Employment Type Full Time Department Communications Hours/Pay Period 80 Shift Day Weekly Schedule Mon - Fri Remote Yes Category Marketing and Communications
Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

This is a REMOTE position that will support mutiple states within our South Region.

The South Region Internal Communications Manager is responsible for developing and implementing strategic regional internal communication initiatives to engage and inform employees, foster a positive company culture, and align employees with the company's goals and objectives. This role will oversee regional employee communications, employee engagement programs, and executive communications, ensuring consistent messaging and alignment with regional and system priorities. The Manager will collaborate with cross-functional teams throughout the region, associated markets, and with system communication teams  to ensure consistent messaging and alignment with the business strategies throughout the region and adherence to system standards, practices, policies and ways of working.


Responsibilities
  1. Internal Communication Strategy:
    1. In collaboration and alignment with the system internal communications team, develop and implement comprehensive internal communication strategies to effectively communicate key messages to employees and other internal audiences within the region (e.g., physicians, nurses, volunteers, etc.).
    2. Identify target audiences and develop tailored communication plans to reach and engage them.
    3. Ensure consistency in messaging and branding across all regional  internal communication channels.
  2. Employee Engagement:
    1. Develop and implement strategies to enhance employee engagement and satisfaction within the region.
    2. Collaborate with cross-functional teams to improve the employee experience and foster a positive organizational culture.
    3. Utilize various communication channels to promote employee recognition, wellness programs, and professional development opportunities.
  3. Communication Channels:
    1. Oversee the management and maintenance of internal communication channels
    2. Ensure that communication channels are user-friendly, accessible, and up-to-date with relevant information.
    3. Monitor and analyze the effectiveness of communication channels and make recommendations for improvements.
  4. Leadership Communication:
    1. Develop and implement strategies to enhance leadership communication within the region.
    2. Collaborate with senior leaders to develop key internal messages and communication plans for leadership initiatives, organizational changes, and strategic priorities.
    3. Provide guidance and support to leaders in delivering effective and consistent communication to their teams.
  5. Internal Communication Materials:
    1. Oversee the development and production of internal communication materials, including newsletters, memos, presentations, and videos.
    2. Ensure that all internal communication materials are accurate, clear, and aligned with the organization's brand and messaging.
    3. Collaborate with internal stakeholders, such as HR, IT, and clinical teams, to gather information and create compelling content.
  6. Change Management Communication:
    1. Develop and implement communication plans to effectively communicate organizational changes, such as mergers, acquisitions, and process improvements.
    2. Collaborate with change management teams to ensure that communication efforts support and facilitate successful change initiatives.
    3. Provide guidance and support to leaders in communicating change to their teams.
  7. Employee Feedback and Surveys:
    1. Develop and implement strategies to gather employee feedback and measure employee satisfaction within the region.
    2. Conduct surveys, focus groups, and other feedback mechanisms to understand employee needs and preferences.
    3. Analyze survey results and provide recommendations for improvement to senior leaders.
  8. Internal Events and Campaigns:
    1. Plan and execute internal events and campaigns to promote employee engagement, wellness, and organizational initiatives.
    2. Collaborate with cross-functional teams to develop event themes, content, and logistics.
    3. Measure the effectiveness of internal events and campaigns and make data-driven decisions for future initiatives.
  9. Training and Development:
    1. Provide training and support to leaders and employees on effective communication practices.
    2. Develop and deliver communication workshops and resources to enhance communication skills within the region.
    3. Stay updated on industry trends and best practices in internal communication and share knowledge with the organization.
  10. Team Management:
    1. Lead and manage a team of internal communication professionals, providing guidance, mentorship, and professional development opportunities.
    2. Set goals and objectives for the team and evaluate performance regularly.
    3. Foster a collaborative and innovative culture within the internal communication team.

Qualifications

Required Edication & Experience:

  • Bachelor's degree in Communications, Marketing, Journalism, or a related field. Master's degree preferred.
  • Minimum of 6 years of experience in internal communications, employee engagement or related roles.
  • Proven track record of successfully leading employee engagement and communications programs and functions.
  • Proven experience in developing and executing successful internal communication strategies.
  • Proficiency in digital communication platforms and tools.

Required Minimum Knowledge, Skills, Abillities & Training:

  • Strong understanding of healthcare trends, regulations, and best practices.
  • Strong strategic thinking and problem-solving abilities.
  • Excellent written and verbal communication skills, with the ability to effectively communicate complex information to various audiences.
  • Excellent presentation skills. 
  • Ability to work collaboratively with cross-functional teams and senior executives.
  • Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines.
  • Excellent interpersonal skills. 
  • Collaborative work style.
  • Ability to work in a large geographically diverse system.

#LI-CHI

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.