Community Health Advocate
The posted compensation range of $17.89 - $24.60 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
CommonSpirit Health is a nonprofit Catholic health system, dedicated to advancing health for all people. It was created in February 2019 by Catholic Health Initiatives and Dignity Health. With its national office in Chicago and a team of over 150,000 employees and 25,000 physicians and advanced practice clinicians, CommonSpirit operates more than 2,000 care sites from clinics and hospitals to home-based care and virtual care services. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen -- both inside our hospitals and out in the community.
Responsibilities
The Community Health Worker (CHW) will be responsible for assisting patients, and their support team, to navigate and access community services, other resources, and adopt healthy behaviors. The CHW supports primary care providers and clinic staff through an integrated approach to care management and community outreach. The CHW will provide social support, informal counseling, and advocate for the health needs of individuals and their community. Community outreach and collaboration with community agencies are essential to this role. The CHW will participate in the process of collecting and maintaining social needs screening data.
Essential Key Job Responsibilities
- Responsible for establishing trusting relationships with patients, and their support team, while providing general support and encouragement.
- Based on social needs screening results, provide ongoing follow-up, basic motivational interviewing and goal setting with patients/support team.
- Follow-up with patients via phone calls and visits to other settings where patients may need assistance.
- Follow up with patients should be on-going from initial identification through closure.
- Assist patients with completing applications and registration forms.
- Work collaboratively with the health care team. Establish positive communications and partnerships with providers, services, the patient, and the team.
- Help patients reach personal goals and attend appointments, as needed.
- Provide referrals for services to community agencies as appropriate.
- Help patients connect with transportation resources and give appointment reminders in special circumstances. Transporting patients is strictly prohibited.
- Exhibit excellent working relations with patients, visitors and staff, effectively communicating the mission of CHI Alexius Health.
- Continuously expand knowledge and understanding of community resources, services, and programs which could be beneficial to patients being navigated.
- Act as a community advocate between the patient/family and community service agencies.
- Record documentation of patient contact within the patient EMR.
- Attend regular staff meetings, trainings, and other meeting as requested.
- Other duties as assigned.
Qualifications
Required
High School diploma or equivalent
Valid driver's license
Preferred
Two year degree
Licensed Community Health Worker
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
Apply
Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.
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Equal Opportunity
CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].
CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.