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Managed Care Analyst Patient Financial Services

Dignity Health Phoenix, Arizona
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The posted compensation range of $27.77 - $40.27 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-400766 Employment Type Full Time Department Patient Financial Services Admin Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (7:00am - 3:30pm) Remote No Category Accounting and Finance Travel Yes, 25% of the Time
Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.


Responsibilities

Responsible for contract management, project management and associated reporting to support internal/external customers andassure compliance with state, federal and other regulatory agency requirements

  • Maintains an understanding of the key elements of a payer contracts (commercial, Medicare advantage, Medicaid HMO), including reimbursement requirements.
  • Reviews contracts and makes recommendations to ensure standardization and consistency in payer agreements.
  • Performs audits to validate payer compliance with contracts by using various standard reports, data integrity testing and claimreconciliation payment data. Identifies opportunities and makes recommendations to renegotiate contacts, in order to maximizehospital reimbursement levels.
  • Performs quality control measures on contract processes, including system setup, claim adjudication and payment reconciliation.
  • Drafts contract documents and letters to payors.
  • Models DRG reimbursement, CPT or UB Code based reimbursement and simple and complex contracts.
  • Updates all necessary elements of the reimbursement summary.
  • Analyzes and researches account(s) for contract interpretation errors or incorrect payments and pursues additional payment if necessary.
  • Researches payor medical policies for coverage issues or for contract compliance.
  • Organizes and provides data support for all payor issues in anticipation of a payor meetings.
  • Leads payor meetings and ensures that all necessary documents/analysis are provided by deadlines.
  • Researches new types of insurance product offerings through a variety of sources.
  • Obtains and analyzes the various filings by insurance companies to the department of insurance.
  • Prepares monthly variance reports.
  • Reviews monthly contractuals to determine cause of any variances.
  • Prepares the budget/forecast model for contractuals.
  • Responsible for the Decision Support System generation and analysis of the following:
    - Detailed Patient Listings - Case Mix / Payor Mix - Expected vs Actual Payments - Data for use in and completion of Project Analysis - Budget Modeling - Net Revenue Modeling -  Models all elements of contract for Revenue Cycle Processing 
  • Responsible for maintaining a working knowledge of the following:
    - Collections and posting process. -  Interaction between all aspects of the revenue cycle. - Interaction of the chargemaster, coding and expected reimbursement. - Takes full accountability for all work assigned including following up with others in the process. - Prepares 100% accurate analysis for any assignment and presents in executive ready format.
  • Responsible for the coordination and completion of Revenue Cycle projects, including, but not limited to, complianceissues, charge discrepancies, data integrity, and new service monitoring. Serves as the PFS department representative on projects that involve multiple department participation

Qualifications
  • Associate's degree in Business Administration or relatedfieldand five years of experience in a hospital or medical
    insurance business office setting; Bachelor’s degree preferred. An equivalent combination of educationand/orexperience may be considered.
  • Experience working with managed care contracts, including contract negotiation and analysis preferred.
  • Thorough knowledge of PC based applications with
    intermediate experience in MS Word and Excel, including charts and graphs.
  • Knowledge of Google Suite is preferred.
  • Thorough knowledge and intermediate experience in database applications with a working knowledge of information systems operations. 
  • Electronic Medical Record (EMR) experience preferred; Cernerstrongly preferred
  • Broad healthcare knowledge in all aspects of admitting, billingand collection.
  • Experience in training and development activities.
  • Excellent multi-tasking, analytical, organizational andproblem-solving skills.
  • Excellent interpersonal skills and the ability to effectivelycommunicate verbally and in writing providing excellent customer service.
  • Must be able to adapt to change of duties quickly and smoothly

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.