Urology Triage RN
Partnering for a stronger, healthier world.
At CommonSpirit Health, we believe in the healing power of humanity. We invite you to explore our specialty areas and pursue a career in humankindness.
- Employment Type: Full Time
- Department: Urology
- Hours/Pay Period: 80
The posted compensation range of $26.38 - $38.26 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
Job Details
CHI Memorial Urology Associates Holtzclaw
CHI Memorial Hospital, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia.
We care about our employees’ well-being and offer benefits that complement work/life balance.
We offer the following benefits to support you and your family:
Free Membership to our Care@Work program supporting any child care, pet care, or adult dependent needs
Employee Assistance Program (EAP) for you and your family
Health/Dental/Vision Insurance
Flexible spending accounts
Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
Adoption Assistance
Paid Time Off (PTO)
Tuition Assistance for career growth and development
Matching Retirement Programs
Wellness Program
If you are passionate about the patient experience and ready to join our nationally recognized hospital, connect with us today!
Responsibilities
The Triage RN is responsible for providing telephonic clinical assessment, triage, nursing advice, and health education to a variety of patients.
Essential Key Job Responsibilities
- Perform telephone triage for patients calling their provider with certain symptomology, assessing needs, giving appropriate clinical dispositions based on established protocols
- Facilitates access to primary care providers, specialists, health care facilities and community resources
- Provides education to patients regarding immediate care advice, chronic disease management, and preventive health care maintenance
- Adapts communication style to patients representing diverse personal, professional, cultural and socio-economic backgrounds
- Ability to multi-task, utilizing interview/communication skills, critical thinking and problem solving skills to level of licensure, while performing data entry
- Utilized electronic decision support tools and electronic health record (EMR) to document all information, which incorporates excellent computer and typing skills, and the ability to navigate multiple applications concurrently
- Documents all encounters, according to CHI Memorial Mountain Management/CHI Memorial Medical Group standards for medical, legal, and statistical purposes
- Ability to work within protocols approved by CHI Memorial Mountain Management/CHI Memorial Medical Group to provide information to patients and consumers
- Accepts inbound calls from patients, pharmacies and other healthcare entities
- Performs outbound calls to notify patients of reviewed lab and imaging results according to protocols that require review of the patient chart to answer questions
- Acts as a consumer advocate by resolution of problems or communication of consumer needs and concerns to appropriate resources
- Ability to follow medication refill protocols and act accordingly to those protocols
- Achieve established benchmarks for quality by ensuring accuracy with patient accounts elements and standards for nursing documentation.
- Ability to adhere to workforce established schedules in order to promote and facilitate clinic metrics.
- Other duties as assigned.
Qualifications
Required Education and Experience
Graduate of an accredited school of Nursing.
Required Licensure and Certifications
Current RN license from the states of either Tennessee or Georgia, or compact state licensing board.
Nursing excellence starts with you.
Are you a career fit with our CommonSpirit Health culture? To understand how we are structured, we believe in some core philosophies with the following:
We will be stronger together, achieving excellence in all we do, collaborating across the fields and growing our collective knowledge.
We will let humankindness guide us as we treat every person with holistic, personalized care for the body, mind and spirit.
We will advance the science and art of nursing as innovative leaders who demonstrate the power of evidence-based, compassionate care. If you believe in working together with humankindness for all to advance the science and art of nursing - then you have found your career fit with us!
“Our hope is that you will always feel inspired, knowing you truly are the heart and soul of CommonSpirit.”
– Kathleen D. Sanford, EVP, Chief Nursing Officer
Your Potential Career Path
This is a snapshot of your potential career path highlights the series of job positions that help you progress towards your goals and objectives. Ultimately, your career path depends on your career values and personal goals.
While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid time off, tuition assistance, adoption assistance, and more!
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
Success Profile
What makes a successful Urology Triage RN at Mountain Management Services?
- Compassionate
- Trustworthy
- Proactive
- Collaborative
- Communicator
- Balanced
Our Total Reward Offerings
At CommonSpirit Health, we believe investing in our employees lets them know they truly matter. Your Total Rewards package includes compensation, benefits, retirement, wellness, leave, and other programs.
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Pay and Recognition
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Balanced Life
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Well-Being
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Professional Growth
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Financial Future
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Dependent Care
Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
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Equal Opportunity
CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].
CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.