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Clinic Receptionist

Mercy Medical Physician Practi Williston, North Dakota
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The posted compensation range of $14.82 - $20.38 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-385498 Employment Type Full Time Department Adult Clinic Hours/Pay Period 80 Shift Day Weekly Schedule Monday through Friday with occasional Saturdays Remote No Category Administrative and Clerical
Overview

CHI St. Alexius Health Williston now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health has been proudly serving our community since 1920. CHI St. Alexius Health Williston proudly provides primary care specialty care family medicine 3D mammography orthopedics neurology and several other health services to our Williston community.

The Clinic Receptionist is under the direction of the clinic manager/administrator.  The Clinic Receptionist performs a variety of business office and reception duties accurately and with minimal supervision.  These responsibilities include, but are not limited to: answering and routing phone calls in accordance with practice policies; scheduling patient appointments; greeting and registering patients; collecting, verifying and updating patient demographic, copays, and insurance information; and general administrative support duties.


Responsibilities
  1. Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
  2. Answer phone calls and direct them appropriately.
  3. Schedule appointments according to office guidelines.
  4. Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
  5. Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
  6. Prepare charts for patient appointments making sure all necessary information is complete.
  7. Conduct all functions associated with patient check-out including collecting patient responsibility payments and scheduling follow-up appointments.

Qualifications

Required Education and Experience 

Does not apply

Required Licensure and Certifications

None required 

Required Minimum Knowledge, Skills, Abilities and Training

One year of customer service experience, clerical, or business-related experience.

Required Minimum Age

Must be 16 yrs of age or older

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.