Region Director Real Estate Workplace Experience
The posted compensation range of $59.53 - $86.32 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Responsibilities
The purpose of this position revolves around leading and managing a team who will maintain and operate our administrative assets within the National portfolio across a wide geography for CommonSpirit Health. This position will focus heavily on the workplace experience of CSH executives, staff and visitors, along with standardizing the administrative model across all corporate assets to ensure consistency across the enterprise. This leader will be tasked with providing a high-touch and highly communicative concierge service model, allowing occupants to have a seamless and delightful experience while utilizing our space
● Manage and lead for CommonSpirit Health’s administrative real estate assets (both owned and leased) across the enterprise
● Main point of contact for executives and their coordinators, ensuring they receive the highest level of service
● Directly manage the oversight of CBRE who maintain all owned and leased properties in a first-class manner to include:
■ Concierge / Reception
■ Conference & Meeting Room Management
■ A/V Support
■ Meeting & Event Management
■ Community Programs
■ Food Services
■ Parking & Commute
■ Document Services
■ Mail Services
■ Record Archiving
■ Office Supply Management
■ Moves, Adds, Changes and Space Resets
■ Furniture Management
● Develop standard operating procedures and playbooks for all CSH assets across the enterprise
● Focus on unparalleled workplace experience for staff, aimed at increasing productivity and employee well-being
● Remove barriers for staff and provide high levels of hospitality and service
● Respond to building operational emergencies requiring CommonSpirit representation when necessary.
● Evaluates performance utilizing established Key Performance Indicators (KPI), and adjusts as trends emerge, and or problems identified at facilities.
● Establish and monitor capital projects and operating budget reports for multiple properties. Creates action plans to improve financial position(s).
● Other duties as assigned by supervisor
Qualifications
Bachelor's degree in Real Estate, Finance, Business Administration or related field required, or combination of education and experience.
Ten (10) years’ experience required in real estate management, asset management, and or workplace experince.
Strong interpersonal, analytical, verbal/written communication skills, and problem-solving abilities; excellent organizational, time management, and managerial skills; demonstrated experience in managing external partner relationships is essential, and interacting with senior level executives.
In-depth experience with workplace experience and/or concierge service models.
Computer Literate, experience with computer maintenance management systems (CMMS), work order systems, proficient in Google Workspace, Microsoft Office (Excel and Word), and other industry-related software
Professional certification from industry professional organization desired (CFM, CHFM, IFMA, CPM, others) preferred
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
Apply
Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.
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Equal Opportunity
CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].
CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.